Solution Reporting

[Former Member]

Hi All,

I'm running a report for the task log history in Solution Manager. The report works in pulling the data from our production system but comes up empy when I try to get data for the Solman system. Below are the steps I'm taking:

Solution_Manager

click on tab Solution Reporting

execute System Administration Reporting

I enter the solution, the system (SOL) and the reporting period from today's date then execute.

The following message appears: No data for reporting available. However the data is there and can be seen if I open the task log and choose Report Content and view the Task Log History.

Any ideas on why this data is not being pulling over to view in the System Administration Reports??

Any help would be appreicated.

Thanks

Steph

[Former Member]

Hi,

Click on opration setup -> then solution monitoring -> system admimistration -> click on any one system-> perform some check write some comments also. then execute solution report.

In this report you will get history of system checks, your consultant did what activity. you will not get any system check data.

Suman