Unable to change the SAP User Password, get a page cannot be displayed err

[Former Member]

We are trying to execute a scenario where we need to change the password of the user who logs in SAP and we have done the setting in the visual adminsitrator tool to set the flag for password change and when we try to login and try to acesss the password change module, we get a page cannot be displayed on the screen, this is happening with all the users in SAP and access to every application with password change flag set results in page cannot be displayed on the screen. Following are the Application and defualt trace logs.

Applicatiion Logs

-

---

#/Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Guest#0##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] jsp: init#

Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Guest#0##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] invoker: init#

#1247670696125#/Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Guest#0##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] default: init#

#/Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Guest#0##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] PutServlet: init#

#1247670696126#/Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Guest#0##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] ChangePasswordForm: init#

#1247670696137#/Applications/WebApplications#sap.com/com.sap.workflow.j2eemoni#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#caf_gp_svcuser#74##n/a##b8419910715111deaeef000c2942fce3#SAPEngine_Application_Thread[impl:3]_0##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [JWFMoni] Registrator: init#

-

---

Default Trace logs

-

---

<!LOGHEADER[END]/>

#1.5 ##com.sap.caf.um.metadata.imp.MetaDataTools##com.sap.caf.um.metadata.imp.MetaDataTools.MetaDataTools()#######SAPEngine_System_Thread[impl:5]_45##0#0#Info#1#/System/Server#Plain###sap.com caf/um/metadata/imp MAIN_APL70VAL_C 1528581#

#1247670572689#com.sap.tc.lm.ctc.confs.service.ServiceFrame##com.sap.tc.lm.ctc.confs.service.ServiceFrame#######SAPEngine_System_Thread[impl:5]_78##0#0#Info#1#/System/Server/CTC#Plain###Starting Configuration util service...#

#1.#1247670574648#com.sap.caf.um.relgroups.imp.persistence.DataSource##com.sap.caf.um.relgroups.imp.persistence.DataSource.DataSource()#######SAPEngine_System_Thread[impl:5]_24##0#0#Info#1#/System/Server#Plain###sap.com caf/um/relgroups/imp MAIN_APL70VAL_C 1528795#

#1#1247670574686#com.sap.caf.um.relgroups.imp.principals.RelGroupFactory##com.sap.caf.um.relgroups.imp.principals.RelGroupFactory.RelGroupFactory()#######SAPEngine_System_Thread[impl:5]_24##0#0#Info#1#/System/Server#Plain###sap.com caf/um/relgroups/imp MAIN_APL70VAL_C 1528795#

##1247670575156#com.sap.tc.lm.ctc.confs.service.ServiceFrame##com.sap.tc.lm.ctc.confs.service.ServiceFrame#######SAPEngine_System_Thread[impl:5]_78##0#0#Info#1#/System/Server/CTC#Plain###Configuration util service started successfully.#

#1.#1247670576159#com.sapportals.trex.tns.TNSClient##com.sapportals.trex.tns.TNSClient#######SAPEngine_System_Thread[impl:5]_44##0#0#Error##Plain###verifyNameServerAddress: NameServer = tcpip://<nameserverhost>:<nameserverport> caught exception: portal.RFCLogger#sap.com/irj#com.sap.portal.RFCLogger#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Info##Plain###[RFCEngineService]: registerToRFCDispatcher Ok#

(CmConfigurationProvider.java:601)

at com.sapportals.wcm.repository.runtime.CmConfigurationProvider.readConfiguration(CmConfigurationProvider.java:205)

at com.sapportals.wcm.crt.CrtSystemImpl.createComponentManager(CrtSystemImpl.java:108)

at com.sapportals.wcm.repository.runtime.CmSystem.startUp(CmSystem.java:202)

at com.sapportals.wcm.repository.runtime.CmSystem.getInstance(CmSystem.java:164)

at com.sapportals.wcm.repository.runtime.CmAdapter.getResourceImpl(CmAdapter.java:974)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/User related Cleanup/actioninbox.cleanup - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

at com.sapportals.wcm.repository.RMAdapter.getResource(RMAdapter.java:228)

at com.sapportals.wcm.repository.runtime.CmAdapter.findResource(CmAdapter.java:1349)

at com.sapportals.portal.prt.dispatcher.Dispatcher.initDispatcher(Dispatcher.java:361)

#1.5 ##com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/User related Cleanup/clean-up.wastebasket - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/System

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

##com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/Consistency Checks/Collaboration - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

java:403)

#

#1.5 ##com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/System Administration/CM Store/cleanup.id - com.sap.security.api.NoSuchRoleException: Role with uniqueName system_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

at com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager.getRoles(RPRepositoryManager.java:1474)

java:246)

)

)

#

.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/User related Cleanup/subscription.cleanup - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#1.5#1247670642959#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread

at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:1118)

.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

#1.5wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/Security/permissions - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

at com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager.getRoles(RPRepositoryManager.java:1474)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Management/Tools/approval - com.sap.security.api.NoSuchRoleException: Role with uniqueName ContentManager not found!

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

#1.5 ##com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/Mass Operations/property - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

at com.sapportals.portal.prt.core.PortalCoreInitializer.coreInit(PortalCoreInitializer.java:54)

at com.sapportals.portal.prt.dispatcher.PortalInitializer.<init>(PortalInitializer.java:129)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doSetupPortalInitializer.run(Dispatcher.java:161)

at java.security.AccessController.doPrivileged(AccessController.java:246)

at com.sapportals.portal.prt.dispatcher.Dispatcher.initDispatcher(Dispatcher.java:361)

#1247670648682#com.sap.portal.RFCLogger#sap.com/irj#com.sap.portal.RFCLogger#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Info##Plain###[RFCEngineService] setFunctionCallListener: name function =

##com.sap.tc.lm.ctc.confs.cpa.ConfigurationProviderServiceImpl#sap.com/irj#com.sap.tc.lm.ctc.confs.cpa.ConfigurationProviderServiceImpl#Simulator#28##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Info#1#/System/Server/CTC#Plain###ConfigurationExportKMC has been registered.#

#1.5#System.err#sap.com/tc_{kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... com.sap.kw.framework.FrontController [.err#sap.com/tc}kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... com.sap.kw.framework.XmlDocuments [SAPEngine_Application_Thread[impl:3]_39] Info: loadXmlDocument, name: search

#

#1247670670588#System.err#sap.com/tc~kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... com.sap.kw.framework.XmlDocuments [SAPEngine_Application_Thread[impl:3]_39] Info: loadXmlDocument, name: whereUsed

#

#1.System.err#sap.com/tc~kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... com.sap.kw.framework.XmlDocuments [SAPEngine_Application_Thread[impl:3]_39] Info: loadXmlDocument, name: attrShow

#

#1.5#System.err#sap.com/tc~kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... com.sap.kw.framework.XmlDocuments [SAPEngine_Application_Thread[impl:3]_39] Info: loadXmlDocument, name: config

#

#1.5 #000C2942FCE3006500000070000066AA00046EBFF71E818B#1247670670623#System.err#sap.com/tc~kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... ...ework.RequestProcessor.instantiating: [SAPEngine_Application_Thread[impl:3]_39] Info: com.sap.kw.actions.SearchAction

#

#1.5#System.err#sap.com/tc~kw_tc#System.err#Guest#0##n/a##b02d44e0715111deb853000c2942fce3#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Plain###Jul 15, 2009 11:11:10... ...ework.RequestProcessor.instantiating: [

#

#1----

---

[sunny_pahuja2 · Accepted solution]

Hi David,

>

> > #com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.reporting.RPRepositoryManager#Guest#0##n/a##9056c970715111de8591000c2942fce3#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Plain###setting initial ACL on /reporting_backend/reports/Content Administration/User related Cleanup/actioninbox.cleanup - com.sap.security.api.NoSuchRoleException: Role with uniqueName content_admin_role not found!

> at com.sap.security.core.imp.RoleFactory.getRoleByUniqueName(RoleFactory.java:1783)

> at com.sapportals.wcm.repository.RMAdapter.getResource(RMAdapter.java:228)

> at com.sapportals.wcm.repository.runtime.CmAdapter.findResource(CmAdapter.java:1349)

> at com.sapportals.portal.prt.dispatcher.Dispatcher.initDispatcher(Dispatcher.java:361)

>

Have you check this content_admin_role not found ?

Thanks

Sunny

[Former Member]

Problem was with the Web Server we were using to proxy request to J2EE Engine. Changing Web Server solved the problem

[Former Member]

Hi,

You can assign the role eu_core role which allows the users to change there password once they login to the portal. They will get a link called personalise they can use that to change there own password.

Regards,

Vamshi.