returns sales order w.r.t billing doc user should not be able to reference

[Former Member]

Dear expert,

with hope i am putting this requirement so that i can get help from expert like you.

SD:

When doing returns sales order w.r.t billing doc, user should not be able to reference the quantity once it is referenced completely.

Example:

We sell an Item of Qty 10 pcs, But the customer returns all the Qty-10 pcs. So, the Billing doc is used as reference to create returns sales order.

Billing doc: Qty 10 Pcs

First Return Order is created w.r.t billing doc that has 10 pcs which is fine meaning all the qty -10 pcs sold is return to our warehouse.

But if the User tries to reference again using the same billing doc, Std SAP displays message there are returns item and credit memos but still allows to reference it, which is wrong and user can abuse the system. ( If we sell 10pc , we can take returns for 10pc only and not allow user to cheat and take qty in excess of what is sold )

We dont want the user to reference the same billing doc again and again

thanks

zara

[former_member188076 · Accepted solution]

Hi Zara

Go to VTAF and for your Billing Document and sales Order combination maintain "+" in item detail 'Posive/negative quantity.

this will resolve the issue.

Regards

Amitesh

[former_member183879]

Hi,

In SAP, it is possible to create the return order with quantities more than the actual invoice quantity of the reference document.

If the reference updates teh document flow, then it will give an error message once the complete quantities are already returned.

To enable this, in copy control in VTAF, for the relevant invoice item category, maintain the Update Document flow field. Also you can maintain the + / - symbol to take care of any reports involved with returns /invoices.

This will solve your issue. If not please reply