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Partner in Service Desk


I would like an Error Message if a Partner role is blank. However the user is a consultant.

Please can you help me?

Former Member

Hi Bettina

First change the partner schema assigned to ur SLFN transaction type and make the processor or req partner as obligatory or Min ="1"

By doing this unless this partner is filled in ur ticket you will be getting an error message in the error button but ticket can be saved so,

In addition for the msg pop up.

You need to implement the ORDER_SAVE badi which is called whenver the save button is pressed

so whenver you press the save button and mandatory field is not filled the pop up comes and you cann't save the ticket

Hope it resolves ur prb



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