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Workflow error

Former Member
0 Kudos

Hi..

i am working in SRM 7.0 using Process controlled wf.

while creating SC, the approver are shown in 'Display Approval Agents'.

But if i login as that approver there is no work item displayed.

i checked in the GUI, there is wf is activated and wf is status ready or started.

plz tell me a solution....

thanks...

Accepted Solutions (1)

Accepted Solutions (1)

former_member186746
Active Contributor
0 Kudos

Check the workflow log for that shopping cart.

Use transaction SWI6 for BUS2121 and key the object-id of the SC.

Kind regards, Rob Dielemans

Answers (3)

Answers (3)

bpawanchand
Active Contributor
0 Kudos

I think the task TS10008126 is not marked as Genral task because of that it might not show you the taskin the approvers inbox.

Try to make the task as general task and check it

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Please check followings.

Have you saved the SC?

What is the document status and workflow status in BBP_PD transaction?

Have you configured the Portal UWL?

Regards,

Masa

saumya_govil
Active Contributor
0 Kudos

Hi FLW,

I guess you would find pointers towards the solution in the workflow log.

Please go to the workflow log in 'List with technical details' mode (cube button).

Select the step that is stuck and open the 'Step History' tab.

Here you would come to know the exact issue.

Hope this helps!

Regards,

Saumya