I have a scenario where in when a Sales order is created, the system is picking the wrong Route.(0041)
The goods are moving from France ( Depart. country zone - FR00001)to Germany (Destination country zone - GR00002).
In the route determination for the above combination, for the Shipping condition 01 & Tranportation group 0001, they have maintained "route 0032", but the system is picking the "Route 0031".
I checked the Customer master data for which Sales order is created.In this CMD, in the General Data tab, the Transportation zone is maintained as " GR00004 ".In Route determination they hav maintained for 1 more combination ( Depart. country zone - FR00001)to Germany (Destination country zone - GR00004) for which the "Route is 0031" along with the Shipping condition 01 & Tranportation group 0001.
By changing the Transportation zone in the CMD from " GR00004 " to " GR00002 ", the system is picking the Route 0032.
Could you please tell me whether is this the right way to correct the problem.