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Workitem disappearing from user worklist on the portal

Hello All,

User A has substituted User B in the worklist. When User B tries to view the "Items on behalf of" - User A, he is able to see the items. But after 10 mins, these workitems disapper and messgae "No item to display" is shown. If User B closes the worklist and opens again he is able to view the items for User A.

From backend, I am able to see the workitem from SWI5 as well as SBWP. These workitem are not even actioned upon to disappear.

Please let us know what could be the issue.

Thanks,

Preeti.

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