Return Order for Free Goods

[Former Member]

Hi

We need to put Returns order for Free good items with reference to the Billing document number which has the free goods item category. We created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN ). When i create a Return order w.r to billing document no, free good item is copying with no price with item category "REN" instead "RENN" . Why "RENN" is not determining in return sales order?

Please help us on this

Anis

[Former Member · Accepted solution]

Hi Anis,

As I understand you've: "created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN)".

So how will the system determine RENN if you've cnofigured TANN to REN in the copy controls?

You've to configure for TANN to RENN between F2 and RE.

Regards,

Raghu.

[Former Member]

Thanks for the input