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Problems to transfer customer master from MDM to ECC

Hi experts,

We're using the standard iDoc to transfer customer master data from MDM 7.1 to ECC. The iDoc is divided in two parts (DEBMAS e ADRMAS).

Both are sent without problems to SAP, but with errors on DEBMAS. Checking the error message on the transaction WE02, it shows that the required fields are not been informed. However these addresses fields exists on the message ADRMAS and are posted successfully on SAP. (the mapped fields on syndicator do have data)

I'm wondering that the system is not linking the iDocs as suggested by SAP:

1. Send the iDoc ADRMAS before DEBMAS

2. Send the Customer # on the ADRMAS

3. Send the letters BP on the field ADDR_Group

When we first test, the problem was hidden, we were sending the address data on equivalents fields that exists on the main iDoc (DEBMAS). however the problem got critical when the field e-mail become obligatory on ECC. (the e-mail field does not exist on the iDoc DEBMAS).

Does anybody faced similar situation or knows how to help us?

Best regards,

Armando Martines Neto

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Former Member
Former Member replied

Problem solved.

The solution was quite simple. Never send slashs ("/") on the empty and optional idoc fields.

If these fields do not have a valid information, simple don't send them on the idoc.

Thank you all for the help.

Regards,

Eduardo

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