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Error in TeamViewer: "The iView has timed out"


We have put the TeamViewer in the Dynamic Navigation container to display employees on our custom build page which contains only standard iViews.

For some strange reason we get the following error message in the TeamViewer iView and it does not disappear anymore:

“The iView has timed out. There is no cached content to display. Click 'Reload' to retrieve updated content. You may need to wait for the cache to retrieve the content from the source. Reload”

(But the 'reload' is not a link nor is there a possibility to refresh)

To solve this problem we already tried the following:

- Setting the client side caching to ‘no’.

- Putting the time out very high and also on -1.

- Changing the Cache level to ‘none’.

Does anybody ever encountered the same problem? Any suggestions on where to look for a solution?

We are using:

  • EP 6.0

  • MSS BP 60.1.15

  • SAP 4.6C

Thanks in advance and kind regards,

Michael Beasley

Message was edited by: Michael J. Beasley

Former Member
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