on 07-08-2009 9:05 PM
Hi ,
can we create transaction request through solution manager having charm configured without assignment of any maintenance project.
i n details : i config. charm for managing all daily transaction request from it. for that i was created a Zabc maintenance project.
so now when ever any new developments come on service desk request it will call for change management request from their and
after approval developer will create a TR which by default comes under project Zabc for maintenance cycle M0000XX.
Now i want to get either multiple option to choose different projects or without project . can any one confirm is it possible to create any TR (Dev) without any project assignment or not. If yes please let me know.
Regards
Andrew.
Edited by: Andrew lee on Jul 9, 2009 9:32 AM
Hi
I think charm without project assignment is not possible. But you can have a different project (eg: implementation project) and the corresponding task list can used for your new developments.
regards
Naveen kumar
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Hi Naveen
Can you please put some more light on the procedure for using solution Manager for the normal development transports during implementation phase of the project.
Thank You.
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Maintenance Project are used for Maintenance on your "live" business scenarios, checked out from your solution.
Implementation, Template are used for implementing new functionallity, into a new solution, or additional to a solution.
Upgrade projects speak for themselves.
If you start with Maintenance/Implementation/Upgrade/Template projects, as soon as you activate ChaRM (option in SOLAR_PROJECT_ADMIN) your are supposed to create a Maintenance Cycle. In relation to the type of project a certain tasklist is created, and thus a maintenance/development cycle is created.
To those cycles the individual, change documents are "attached" to get a release kind of working.
So you must have any cycle, Maintenance or Development or Upgrade.
Kind regards.
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