notifications in the Satellite system

[Former Member]

Hi everyone,

We configured Solution Manager in connection with ECC 6.0. Messages will be created in ECC. Can you consult the message created as well in ECC? There are two transactions created: - CRM Service desk message and a notification (ABA notification).

The ext.reference no of your support message corresponds with the Notification created. That's what made me think that somewhere it must be 'replicated' to ECC (tx-code: DNOTIFREP). Or what is the use of those 2 different types? And do you have to maintain number ranges as well in the satellite system?

Thanks for your help,

Yasmine

[Former Member]

Hi Yasmine,

Can you send me by e-mail any guide or document to configure the Service Desk with solution manager 4.0?

This would be of great help to me, because I need to set this up as soon as possible and would greatly appreciate your help.

A thousand apologies for not being able to answer your question.

Please let me know your email.

Best Regards,

Alejandra L.

[Former Member]

Hi Alejandra,

Ok, could you reply with your e-mail address?

Best Regards,

Yasmine

[Former Member]

Hi,

Also send it on following....

W a D e K a R s H r E e @ y a h o o.c o . i n

remove the spaces...