Message no. SOLAR_DOC021: The document cannot be displayed

[Former Member]

Hi All,

When I am trying to display a document attached to a roadmap, (by double-clicking on it or by clicking the display button) I get the following Error Message: SOLAR_DOC021: "The document cannot be displayed"

As adittional information the roadmap is customer specific, The document has not been checked out and we are working on SP16.

Any hint?

Thanks,

Miguel

[Former Member · Accepted solution]

Hi,

Some possibilities;

could it be that you are using Sapgui 7.10 with Patchlevel 0?

(i mean no patch applied, just the initial release)

Unfortunately there was a bug in the intial release of Sapgui 7.10

(Patchlevel 0), which was solved with patch 1 for Sapgui 7.10.

The problem was that the access to the windows registry failed using

function from CL_GUI_FRONTEND_SERVICES.

But this is needed for opening documents, as the application looks into

the windows registry to determine which fronted application should

be started for displaying/editing the document.

Could you please install Patch >= 1 for Sapgui 7.10 and check whether

the problem is resolved afterwards?

note: #1023083 Registry functions did not work

Hope this helps.

Cheers,

sh

[Former Member · Accepted solution]

Thanks Seet,

Problem Solved with the upfrade of the SAPGUI.

Cheers,

Miguel

[former_member468587 · Accepted solution]

Thank you Seet Ho Li,

I was with the same problem and your old tip has resolved my issue.

regards,

Jose Ricardo Marques