Messages in error not getting restarted by RSXMB_RESTART_MESSAGES

[Former Member]

Hi,

We have scheduled RSXMB_RESTART_MESSAGES in our production system for the time interval of 1 hour.

But we are finding that even if the messages are in error they are not getting restarted.

Kinldy let us know wat can be done to fix this issue.

Regards,

Rajesh

[Former Member]

What is stated in the execution log of the job? There should be a hint why processing of the messages was not done... Maybe messages are locked, currently a retry runs, ...

Regards,

Kai

[Former Member]

THe major errors which occurs is due to the end system not available .In our case its the R/3 system which is unavailable.

Kindly advice

[Former Member]

Is manual restart working ?

[former_member181962]

HI Rajesh,

Double Check your Time- Interval that you have given.

Check how many Recent messages you have given , to be reprocessed.

Make sure you did not check the Test Check Box in the selection screen.

Regards,

Ravi Kanth Talagana

[former_member181962]

Hi Rajesh,

can you check if those messages have failed after they have been reprocessed?

If those are data related failures, then they are expected to fail again.

In general, the messages that fail due to target system being down or something like that, would be reprocessed succesfully when reprocessed, provided that target system is up and running at te time of reprocessing.

Regards,

Ravi Kanth Talagana

[prateek]

What kind of errors have you observed in the messages that you expect to restart?

Also have you checked if the job is being executed or not in sm36?

Regards,

Prateek