on 07-06-2009 8:34 PM
Hi All-
I have configured bsp for notif_create but would like to log a change request via the same method (html). Anyone know of documentation on how to set this up for charm_create?
Dear friend
Now a days Workcenter are used in Solution Manager which are webdynpro applications
BSP links are not used anymore.
You can activate the necessary workcenter services and can use the Service Desk & Change Management workcenter.
Hope it helps.
Regards
Prakhar
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Hey Praxhar - Thanks for your response.
There is a component (AGS_WORK_INCIDENT_CREATE_APP) that I can create a URL off of and create a Service Desk message. My requirement is that I want one for a Charm Message (SDCR).
Yes I can launch the ChaRM WorkCenter "dashboard" from the web by using the webdynpro application AGS_WORK_CHANGE_MAN. However when I select the link to create a change request it just takes me to CRMD_ORDER.
Any way to get a web form for SDCR? It is so simiar to SLFN I don't see why it wouldn't exist.
Edited by: SolManiac on Jul 7, 2009 6:14 PM
Currently it is not supported in EHP1 for change request management
I tried earlier the same thing but I got the reply here like it is not available right now.chk this link
Eventhough i m able to locate the link to post the change request via web link but other features are not available so let us wait for EHP2 when workcenter service are available for change mangement are also available like service desk where there is no CRM interface needed.
Hope it resolves ur doubt completely
Regards
Prakhar
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