Air Gaps in our current environment using Solution Manager

[Former Member]

We are in a closed environment; therefore, we are not connected to the outside world. We would like to utilize all the features of Solution Manager. We currently have Solution Manager 3.2 installed. Once released, we will be installing Solution Manager 4.0. Our question is based on our closed environment i.e not being about to connect directly to SAP Service Marketplace, which features can we utilize now and in the feature. We are currently not using the Solution Manager 3.2, we only installed to obtain key. Please advise. Thanks.

[former_member190969]

Hi Margie,

don't worry you can use nearly all functionality even without having http connection to Service Marketplace. But for some scenarios that need communication to Marketplace you need at least RFC communication via SAProuter to OSS. These are roughly Service Desk, Service Connections and Issue Management.

Regards

Andreas

[Former Member]

Hello margie,

You can do the following functionalites

1. support desk functionality (only your internal (core) team can proveide support (you can not forward messages to SAP and receive replies on them)

2. solution monitoring

3. creating your project through solution manager

4. preparing blueprints

5. doing configuration of your project

6. Using BC-Sets

7. Using TMW (change management features)

8. Central Administration windows for j2ee components (Solution Manager Diagnostics)

Regards,

Chetan Hinduja

[Former Member]

hello margie

i didnt get what u meant clearly but still if u have just installed solution manager then u can get the feature of

support desk functionality

posting queries to OSS

solution monitoring

early watch alerts

creating your project through solution manager

preparing blueprints

doing configuration of your project

if u still have some questions please post your queries clearly so we can help u in the right direction

regards

Janak Mehta