How can I check the version of my SAP system and whether its running WAS or not. If not how can I configure it to use an external WAS6.40 which is already installed.
Thank you in advance
first of all u have to check that the BSP application of CRM is working fine or not.
use SE80 under crm select BSP application and select ur BSP application and test it.
also sure the service for bsp application is also active.
use SICF->default host->sap->bc->bsp->sap find out the application and activate it.
u can test the tutorial application under CRM. check whether it's working or not.
BSP application can running from FQDN make sure the following parameter for instance profile of CRM server
using RZ10 u can check the following parameter are set
icm/host_name_full -> hostname.domain.com
if u have any query revert me back. i thing u can implement the PCUI application for CRM all PCUI is bsp application.