Approval Workflow triggers when not expected & without Agent ??

[Former Member]

Hi All,

We are using SRM 5.0 integrated with SAP MM backends.

We are frequently facing this problem, when a buyer creates a PO (in SRM) within his/ her Spending (Output) Limit, the PO approval workflow triggers and is not able to find an agent.

Although the workflow should not trigger as the PO value is below spend limit of the buyer......we are not able to understand this behaviour.

In such cases, the buyer is not able to issue the POs, since the POs show 'Awaiting Approval' status.

I can find such POs with SRM transaction SWI2_ADM1, but I can not do anything beyond that. I am not able to Forward or 'Complete Manually' such work-items.

Any idea how this problem can be fixed or if there is any SAP note available for same.......anything??

Has anyone faced this kind of problem before?? Please help.

Thanks,

Ruchika

[saumya_govil]

Hi Ruchika,

This seems to be a problem with the start condition of the PO approval workflow. Check for the same and see if there is any issue.

Regards,

Saumya

[masa_139]

Hi,

Which workflow template do you use ? WS14XXXXXX ?

It look the issue is in your start condition condition customizing. Please go to SWB_COND transaction.

I think forward is possible in SWI2_ADM1 transaction. Do you get any error message?

Regards,

Masa