What to do if I have in message monitoring

[Former Member]

What to do if I have in message monitoring for messages of :

"Engine": "Integration Engine" status "cancelled with error".

What is (could be the error) and what steps should be done

[Former Member · Accepted solution]

Hi,

The Cause of this error could be the data is not transfered to the target system.may be the connection failure.due to this reason it will stuck in the queue.it will keep on trying to send the data to target system.at that time the status will be in waitiing stage.after some time it will change the status to cancelled with errors.

and also you can find the detailed explanation in the message monitoring tab by selecting the message and click on display.go to audit log view then you can able to see the details.

Note : Try to close this thread if you got the proper solution.

Regards,

Raju.

[former_member200962]

>

> What to do if I have in message monitoring for   messages of :
> "Engine": "Integration Engine" status "cancelled with error".
> What is (could be the error) and what steps should be done

Select the message using the radio-button and then click on the Details tab....

Go to Audit log to view why the message went into error......there will be a mention of message dispatch problem....

If you wish to see the message content then you can even view the same....

If you have resolved the error then you can select the message and hit the Resend tab to once again send the message...

Regards,

Abhishek.

[Former Member]

select that message and click on "Detail" , check Audit log, which will show you step by step progress and exact error message.