Sending mail through action

[Former Member]

Hi All,

I want to trigger mail to multiple persons having the same partner function assigned in the partners tab (transaction data) for support message (SLFN).

for example i have multiple business partner numbers being assigned to the same partner function. (For example in our case we have two Message Processors)

I have created the new action as "partner dependent" in CRMC_ACTION_DEF t.code. It is sending mail to only one message processor. I want to send the mail to both of them simultaneoulsly.

Kindly advise.

regards

Senthil

[prakhar_saxena]

Hi,

You can create a group mailbox and maintain the same in the common BP and trigger the mail to this mail box using one action

Note Assign both or all the people this group mail box so they all get a mail.

OR

Create 2 same type of actions having E-mail ID of the concerned person directly.

Hope it clarifies

Regards

Prakhar

[Former Member]

Hi Prakhar,

Your solution is ok. The i need to create so many actions for every Business partners. Can we send the mail to all the BPs using only one action "ZSENDMAIL_TO_MEG PROCESSER"?

Regards

Senthil

[prakhar_saxena]

Well if you want to send mail to multiple people at once the best option is to have a group mailbox.

Hope it solve ur doubt.

Regards

Prakhar