Service order from sales order

[Former Member]

Hi, can anyone advise the following? I created a service material with strategy grp 84 so that during SO creation, this will also generate a service order automatically. However, there is info message saying there's no configuration profile for this material.

I do not want to setup a configurable service product. Can anyone advise how i can overcome this message? I am only interested in creating a service order for a non-configurable service product.

Thanks

PP

[Former Member · Accepted solution]

Hi, Am using 'DIEN' material type and 'LEIS' Item cat. grp. Any idea what are missing settings that need to done?

Thanks

PP

[Former Member · Accepted solution]

Hi,

Please check your material master if check box - "material is configurable" is active. This check box is in Basic data 2. Also check if classification view is active for your material. Also check in Basic data 1 , if any configurable setting is available.

If any of these settings are active than deactivate themt.

If it does not work than check your "requirement class" settings. Go to TA - OVZG . Go to details of your class type,

check field "Configuration" , if it has value as '+' means configuration is mandatory. Change this value.

If you dont know your "requirement class", than go to Procurement tab in sales order. Get the requirement type from there.

Go to TA - OVZH and get your requirement class based on requirement type.

[Former Member]

Hi PP

Please check the material should be of type DIEN not KMAT.

[Former Member]

Try creating the material with item category group DIEN or LEIS.