sr13 help configuration

[Former Member]

Hi ,

I am having error while configuring SR13.

steps:

1) logged into the system and went to t-code sr13

2) under plainhtml tab given name as

variant- default

win32

IWBHELP

path: C:\ECC6.0SW\50094515\PLAINHTM\EN

lang: EN

Default : yes

logged out and logged in ,then help>sap library getting error as cannot find file.

please help.

Thanks!!

[Former Member]

Hi Please follow this .

goto SR13 -->PlainHTML File

Then you need to enter the following details.

SAPHELP WN32 IWBHELP <Path where help is kept> EN

Path should be such that you when enter on browser you could reach to it.

Like C:\ECC6.0SW\50094515\PLAINHTM\Helpdata you dont need to give EN at the end.

Thnaks

Rishi Abrol

[Former Member]

Hi i done as per the reply. but still the same error.you have mentioned to enter:

C:\ECC6.0SW\50094515\PLAINHTM\Helpdata

But in my disk i found only till C:\ECC6.0SW\50094515\PLAINHTM

and then EN.

so still the problem exists..

Thanks!!

[Former Member]

Ok then try with C:\ECC6.0SW\50094515\PLAINHTM

Please get the Folder Shared.

Thanks

Rishi Abrol

[Former Member]

Hi,

can you please help me how to do folder shared.

i tried with path C:\ECC6.0SW\50094515\PLAINHTM.

now i am able to open the browser of help.sap.com.

but whatever T-code i got i am getting the same help home page.

is tis how it works?

can you please help me how to do folder shared.

[Former Member]

Hi ,

Just login then System and goto Help in the menu --> Appliction Help.

If it gets opened then this means its working fine.

Just Click on then CD of help in then Windows System and then Right Click and then Share.Share it for All.

Best way is thst you have the Language DVD on a place where all the users have Access.

thanks

Rishi abrol

[Former Member]

Hi,

I am able to open the help website if i open from server.

But i ask my collegues from their gui they were unable to open it.

so from server i clicked on ECC6.0sw and right click and wento sharing and security and given to sharing all.

now when i asked my collegues still having the same problem.

please help.

Thanks!!

[Former Member]

Please can you post the error that he is getting

Thaks

Rishi Abrol

[Former Member]

Hi,

The entire is getting can not find the file c;//ecc......

please help

Thanks!!

[Former Member]

Hi,

please give the path with server name like
hostmane\C:\ECC6.0SW\50094515\PLAINHTM in Sr13.

First ask the user that is he able to open the path with host name.(\hostmane\C:\ECC6.0SW\50094515\PLAINHTM)

Thanks

Rishi Abrol

[Former Member]

hi,

i have given \gurntv021\c:\ecc.......

now i am unable to open even at te server side.

is this correct path which i have given.

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Read the "Rules of Engagement"

Thanks!!

Edited by: Juan Reyes on Jul 1, 2009 9:14 AM

[Former Member]

Hi,

Please keep the DVD on a place so that all users can access(some shared drive which all user are accessing and then give the path of that location in Sr13).i think then Drive is still not Shared.

Please try this
gurntv021\c\ecc.......

Thanks

Rishi Abrol

[JPReyes]

i have given \gurntv021\c:\ecc.......

This is an invalid path... You should have this DVD either copied or located in a drive from where it can be readed.

Path should be
<hostname>\<shared_resource>\<path>

Regards

Juan

[Former Member]

Hi,

i copied the .exe file from mount drive to local drive and installed in C drive.

so please guide how to configure.

if i give c:/ecc6.0sw/500....

it is working in server side.

when i try from the desktop from sap gui it is not working.

please help.

Thanks!!

[JPReyes]

As explain before you need to share that path...

Example if you directory structure is C:\ECC6.0SW\50094515\PLAINHTM you can share the directory PLAINHTM so you configure
<server_host>\PLAINHTM so you can access the network path while accessing the files remotely... this is a basic networking principle.

Regards

Juan

[Former Member]

Hi,

Now i made plainhtm file as shared .

but the result is same.

[Former Member]

Dont you have ay common Place that can be accessed from you server .

Thnaks

Rishi Abrol

[Former Member]

Hi,

One work around copy this Plain help file in Sapmnt folder and then in the SR13 u can give
hostmane\sapmnt\folder of pLain File.

Thanks

Rishi Abrol

[Former Member]

Hi,

can i copy the file plainhtml to drive D. where my sap is installed.

and specify the path //hostname/d:/usr/plainhtmlplain ?

Thanks!!

[Former Member]

Please try with as i told you to do it in sapmnt in the above port it will work.

THanks

Rishi Abrol