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ES Workplace User authentication failed

suresh_krishnamoorthy
Active Contributor
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Hi All,

I am trying to test the available ready-to-run Sample Apps in the ES Workplace environment.

I have registered for a user account inorder to get access for whole system landscape of ES Workplace.

Enterprise SOA Registration link: https://www.sdn.sap.com/irj/sdn/soareg

Also I got the username and password via email Id. When I try to test the web service, pop up window asked for user credentials I am entered the right one but I am getting "User authentication failed" error message.

Help me out in this. Thanks

Regards, Suresh KB

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Suresh,

I got same problem.I think the user id problem i tried couple of for renewal of account the same problem repeated.Immediately i contact sap support regarding this issue "User authentication failed".Then the issue resolve.Just now i test the "change bank details" sample application.It is working fine after change password etc.So try to contact Sap workplace support at id is "support-esworkplace" at sap dot com.

Thanks,

Murthy.

suresh_krishnamoorthy
Active Contributor
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Thanks Murthy. As you suggested I have sent an e-mail to support-esworkplace at sap dot com team and waiting for the response.

Regards, Suresh KB

0 Kudos

Hi Suresh,

I am also facing the same problem for CRM login. Could you please let me know how you resolved this issue?

Regards,

Swami.S

Answers (1)

Answers (1)

Former Member
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Hi Suresh

To access you need to enter in the system that provide the service, e,g if your service is about ERP HU2, you need to enter in that system and authenticate, after change your password.

Access the link [https://www.sdn.sap.com/irj/sdn/esworkplace|https://www.sdn.sap.com/irj/sdn/esworkplace] Go to the system link in Evaluate Enterprise Services session and try to log in. Your new password will be requested. Afterward you can try to test the service in esworkplace again.

Go for it.

All the best

Marcos

suresh_krishnamoorthy
Active Contributor
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Hi Marcos,

Under Evaluate Enterprise Services I have clicked the Web Services Navigator to test all available Enterprise Services.

I got the following url; http://ce.esworkplace.sap.com/webdynpro/dispatcher/sap.com/tcesiespwsnavui/WSNavigator

I have entered my user credentials but I getting the "user authentication failed" error message.

When I try to test via the SAP GUI for HTML url ; http://erp.esworkplace.sap.com/sap/bc/gui/sap/its/webgui , User name and password field is in disabled state contains text as via popup.

Its not allowing me to login first time itself.

Regards, Suresh KB

Former Member
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Hi Suresh

In the same screen that you see the field disabled have a link to change password.

Try to change your password there and try to execute the service.

Regards

Marcos

suresh_krishnamoorthy
Active Contributor
0 Kudos

Thanks Marcos. I have entered the system value as: HU2, Client:800, right username and password in the following url;

http://erp.esworkplace.sap.com/sap/bc/gui/sap/its/webgui

It also showed the warning message as "No switch to HTTPS occurred, so it is not secure to send a password"

On click of logon button I am getting the error message as "Client, name, or password is not correct; log on again"

Is there any IP address details I have to add in my host file?

Regards, Suresh KB

Former Member
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Hi Suresh

Your System and Client are correct.

I did this steps.

- Enter in the URL who you passed

- Put my user and password

- click in change password link

- The warning message is OK. There are no problem

- put the old password and the new password

All is OK.

Try to register again in soareg. Your actual password will be reseted. Then try again.

Try your password with upper case letters.

Regards

Marcos

Former Member
0 Kudos

Hi Suresh,

Please check the following guide.This could be of your interest.

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a160392c-0e01-0010-7784-9cc564d8...

Thanks,

Sridhar