Solution Manager Diagnostics Self Check Error with Enterprise Manager

[Former Member]

I'm trying to get the Solution Manager Self Diagnostics Self Check running,

but I'm always getting the follwing Error:

The Enterprise Manager on host 'hdeas81' and port '6443' cannot be reached.

The Log File of the Introscope Manager shows the following line:

6/29/09 01:15:36 PM CEST [INFO] [Manager.PostOfficeHub] Server listening for incoming ssl socket connections on port 6443

Netstat -a is also showing that Port 6443 is open and Listening.

The Port is also reachable via telnet.

any suggestions what might be the problem?

Thanks in advance

Marco

[Former Member]

solved the problem bei reinstalling the EM and the Agents manually

Edited by: Marco Fichna on Jul 2, 2009 10:16 AM

[Former Member]

after reinstalling the EM i don't get the following error anymore

ax.nl.message.vm.not.loaded=LaunchAnywhere either could not find a Java VM, or the Java VM on this system is too old. LaunchAnywhere requires a Java 2 VM in order to launch Introscope.

however, i'm stelling getting the unexpected error

java.lang.RuntimeException: Error while silently connecting: org.w3c.www.protocol.http.HttpException: Connection refused: connect
	at org.w3c.www.protocol.http.HttpURLConnection.error(Unknown Source)
	at org.w3c.www.protocol.http.HttpURLConnection.checkReply(Unknown Source)
	at org.w3c.www.protocol.http.HttpURLConnection.getResponseCode(Unknown Source)
	at com.sap.sup.admin.selfcheck.checks.helper.HttpHelper.getHttpResponseCode(HttpHelper.java:48)
	at com.sap.sup.admin.selfcheck.checks.wily.em.UICheck.process(UICheck.java:78)
	at com.sap.sup.admin.selfcheck.fwk.check.AbstractCheck.processImpl(AbstractCheck.java:165)
	at sun.reflect.GeneratedMethodAccessor541.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:324)
	at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:87)
	at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90)
	at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:274)
	at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:45)
	at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
	at java.lang.Thread.run(Thread.java:534)

[Former Member]

thanks, but i'm trying to get a ssl connection on port 6443.

I have also another error in the diagnostics check (maybe related)

 An unexpected error occured 

in Detail i get the error:

java.lang.RuntimeException: Error while silently connecting: org.w3c.www.protocol.http.HttpException: Connection refused: connect
	at org.w3c.www.protocol.http.HttpURLConnection.error(Unknown Source)
	at org.w3c.www.protocol.http.HttpURLConnection.checkReply(Unknown Source)
	at org.w3c.www.protocol.http.HttpURLConnection.getResponseCode(Unknown Source)
	at com.sap.sup.admin.selfcheck.checks.helper.HttpHelper.getHttpResponseCode(HttpHelper.java:48)
	at com.sap.sup.admin.selfcheck.checks.wily.em.UICheck.process(UICheck.java:78)
	at com.sap.sup.admin.selfcheck.fwk.check.AbstractCheck.processImpl(AbstractCheck.java:165)
	at sun.reflect.GeneratedMethodAccessor541.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:324)
	at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:87)
	at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90)
	at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:274)
	at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:45)
	at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
	at java.lang.Thread.run(Thread.java:534)

[Former Member]

What happens when you go to url:

https://<hostname>:<port>/webview?

[Former Member]

with http://localhost:8082/webview i get the Introscope WebView login

with https://...i get an error (Page cannot be displayed)

Edited by: Marco Fichna on Jun 30, 2009 7:40 AM

[Former Member]

Unfortunately, I don't have any experience in setting up Wily EM with SSL.

Hopefully somebody else can help you.

[Former Member]

thank you anyway,

I was able to solve the first Problem with the Enterprise Manager that couldn't be reached.

But I still get the "unexpected error"

the error happens in the following step

Check Group Name: Introscope EM 
Check Name: WebView/Workstation 

i tried to start the the EM manually, but it's not possible to do this. The tog file says

ax.nl.message.vm.not.loaded=LaunchAnywhere either could not find a Java VM, or the Java VM on this system is too old. LaunchAnywhere requires a Java 2 VM in order to launch Introscope.

I have the following java version running

java version "1.4.2_16"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_16-b05)
Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_16-b05, mixed mode).

any suggestions?

[Former Member]

By default enterprise manager runs on port 6001.

Hope this helps.