cancel
Showing results for 
Search instead for 
Did you mean: 

Email to the next Processor : In Change Request Management

Former Member
0 Kudos

Hello Team,

When configuring ChaRM, can we have automatic email shoot up to next processor of change document.

e.g.:

1> Requestor create change Request and it will go change manager. How to configure that change manager should get an email notification of change request.

2> When change Manager approves change request, developer should get email notification that document is in his/her bin.

so on.

Best Regards,

Tushar

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

PLs check the below thread.

[|]

[|]

Thx

Waseem.

Former Member
0 Kudos

Hi Waseem,

Thank you. I have done configuration for sending email when change request is created but it does send email.In fact it does not create mail to send via SCOT.Please let me know if you have any information.

Best Regards,

Tushar

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Kindly check the below document.

https://websmp210.sap-ag.de/~sapidb/011000358700000025722009E.PDF

Thx,

Waseem

Former Member
0 Kudos

Hi Wassem,

Is this valid for ChaRM with normal correction?

I am using Change request Management ( transaction type SDCR ) not service desk.

Please suggest.

Best REgards,

Tushar

Former Member
0 Kudos

Could you update if you were successful in sending the notification email to the next processor using the SDCR transaction type action profile configuration. If so could you share the screenshot of your config please.

Thanks,

Moses