ECC6 Error

[Former Member]

Hi All,

we have ECC 6 Server on Oracle database 10g, wehen we access SM21, error logs daily we find the error

BTC 015 R1 9 Initialization ALERTS Failed, Return Code 000249

it started in the midnight and it scheduled on hourly basis

Please help me to resolve the issue

thanks & Regds

manish

[Former Member · Accepted solution]

Hi,

Please paste the Job log which is getting failed every hour.

Shailesh

[Former Member · Accepted solution]

Hi

Checked the Job there is no cancelled job , all jobs are finished

Thanks & Regds

manish

[Former Member]

Hi,

This error can occur in older patch level of SAP kernel. I suggest to update your SAP kernel to the latest patch level as per Note 19466 as a first step.

Cheers!

[Former Member]

Manish,

How many BTC's are configured on your system? Is there a operation mode change during that time? Check the wp distribution for operation modes too.

I would suggest you to have atleast two BTC at any given time in the system.

Check ST22 for any dumps for that time slot.

Hope this helps.

Manoj

[Former Member]

Hi manoj,

3 BTC are Configured and there is no OM configured ,I have checked in Work directory , It is Showing Shared mememory segment problem

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

• ERROR => ShmGet: Shared Pool Space exhausted. PoolKey=10 [shmux.c 2369]

• ERROR => AlCreateAttachShm_AS: ShmCreate (SHM_CREATE) rtc = 1 [alxxappl.c 768]

• ERROR => CCMS: sAlInit: could not create/attach shared memory key 13 (rtc = 249) [alxx.c 1187]

• ERROR => AlDpAdmInit: sAlInit rtc = 249 [alxx.c 555]

***LOG R19=> ThInit, AlThAdmInit` ( ALERTS 000249) [thxxhead.c 1730]

please help

Thanks & Regds

manish

[Former Member]

Please check the dev trace file for Process no 15. and i don think its a shared memory problem as u mention its on hourly basis.

Please check if there is any job failing in your system? and paste dev trace file for 15 no process.

And do check prev and after entries in sm21. and try to find the meaning for return code from sm21. double click on message and you will get the details of return code in sm21.

Shailesh

Edited by: Shailesh Mamidwar on Jun 30, 2009 1:24 PM

[JPReyes]

Check the developer traces for more info about this

Regards

Juan