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GRC Failed to process request. Please contact your system administrator

Former Member
0 Kudos

In Risk Analysis and Remediation when i go to Informer -> Risk Violations:click on the cake diagram ->No. of Violations

i have 500 Internal Server Error, Failed to process request. Please contact your system administrator:

at com.virsa.cc.common.ManagementReport.<init>(ManagementReport.java:55)

at com.virsa.cc.common.GenericRAReport.createManagementReport(GenericRAReport.java:799)

at com.virsa.cc.comp.RiskUserDetail.createReport(RiskUserDetail.java:220)

at com.virsa.cc.comp.wdp.InternalRiskUserDetail.createReport(InternalRiskUserDetail.java:146)

at com.virsa.cc.comp.RiskUserDetail.onPlugfromRARiskVGraphDetail(RiskUserDetail.java:261)

... 31 more

java.lang.NullPointerException

at com.virsa.cc.common.ManagementReport.<init>(ManagementReport.java:55)

at com.virsa.cc.common.GenericRAReport.createManagementReport(GenericRAReport.java:799)

at com.virsa.cc.comp.RiskUserDetail.createReport(RiskUserDetail.java:220)

at com.virsa.cc.comp.wdp.InternalRiskUserDetail.createReport(InternalRiskUserDetail.java:146)

at com.virsa.cc.comp.RiskUserDetail.onPlugfromRARiskVGraphDetail(RiskUserDetail.java:261)

at com.virsa.cc.comp.wdp.InternalRiskUserDetail.wdInvokeEventHandler(InternalRiskUserDetail.java:156)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.navigate(ClientApplication.java:826)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.navigate(ClientComponent.java:881)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doNavigation(WindowPhaseModel.java:498)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:144)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:319)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

please help

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

looks like you have SAP GRC Access Control implemented and you are getting a 500 error. Now, if you are just implementing it, then It could be due to installation isues, or some mistaken data ....I think it would be better to open a SSO ticket. If you have not customize your GRC then its all about configuration

just in case:

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/0079de64-f5f1-2910-3688-b16619da...