No Diagnostics solution could be retrieved from Solution Manager.

[Former Member]

I am configuring SMD on Solution Manger SP16. When I run the Diagnostics Setup for Managed system I get an message that "No Diagnostics solution could be retrieved from Solution Manager. Please check SMSY contents".

My Solution is created and I have added systems in that.

The agent connectvity and agent is running fine.

Please help me to proceed further on this.

Thanks

[Former Member]

Did you install the diagnostics instance?

Easy to check on windows, in the MMC an additional installation should be visable, usually named SMD or DAA, on unix/linux just check /usr/sap and see if the SMD or DAA folder exists.

[Former Member]

Hi

Thanks for your reply..

Diagnostics instance ?? I didnt get that.

I could see SMD available in /usr/sap but this SMD is not the one which I am looking..as this SMD folder is created long back.

Please advise.

Thanks

[Former Member]

The instance might have been delivered with the initial install.

Can you tell me what directories are in the SMD folder?

[Former Member]

I have SYS, J98 and exe in the SMD folder. But I dont think so it came with the inital install. i can mail u the screenshots of Managed System Setup wizard, let me know ur mail id .

thanks

[Former Member]

click my name

however, the content is correct.

For an SMD instance that is.

Can you check /usr/sap/SMD/J98/work/available.log?

To check if your instance is running

[Former Member]

I dont find available.log there. I think this SMD folder is not the one which was created when i setup diagnostics.. as it was already present before..

Thanks

[Former Member]

The fact that is has those 3 folders does indicate it is a diagnostic instance.....

Is there any other content in the work directory?

You could however choose to download a new diagnostic instance (sapinst).

When you start the sapinst, try to de-install the previous diagnostic instance first.

Then re-install.

[Former Member]

Mohammed,

Is the service for SMD <SAPSMD_<nn>> running/started?.

Cheers,

Jagan