How to catch the CC's error in the alert inbox(RFC to File)

[Former Member]

Dear All,

I'm now have a question about catching the CC's error.

The interface is RFC to File, when the sender CC had a error(for example:RFC adapter's connection information was wrong) , there was not error message in the alert inbox even though I set all the condition of the alert rule with "*".

where is the problem?

thanks,

Sam

[Former Member · Accepted solution]

Hey

First of all check SLG1 if any alerts were triggered for the error.

Secondly uncheck "Suppress multiple alerts of this rule" option in alert configuration in RWB,it might be checked right now.

Thanks

Aamir