Unable to open Universe Designer.

[Former Member]

Hi,

When i am trying to open the universe designer, it says Internal Problem. when i seen the trace file in logging folder it says Unable to create a session. servers are running fine and i am not able to login to Desktop Intelligence application. Can any one have any idea what is going on.

Thanks,

Vamsi.

Edited by: vamsi666 on Jun 24, 2009 4:12 PM

[Former Member]

The reason is the user login information files have become corrupted.

1. Find the lsi folder: %Documents and Settings\<useraccount>\Application Data\Business

Objects\Business Objects 12.0\lsi

2. Delete all the files in that directory.

Reference sourashree ghosh.

Thanks,

Vamsi.