Rejection of Shopping Cart created in SRM ?

[Former Member]

Hi SRM GURUS,

We have an issue regarding shop on behalf in SRM.

A shopping cart is created as shop on behalf and needs approval from a manager. If the manager rejects it, then the shopping cart is returned to the user that has been shopped on behalf of not the user who did the shop on behalf. This is standard SRM Work flow scenario.

Now we want to copy the standard workflow and want to make changes in that.

Can any one please let me know , which workflow we have to copy and where we have to made changes. After all how to activate the Zworkflow. Please help..

Thanks

Venkatesh P

[Former Member]

Hi Venkatesh,

If you are using one step approval of SC then workflow WS10000129 needs to be changed for the rejection of SC notification to be sent to the person who shopped on behalf of. You need to copy the standard task TS10008126 in a custom one and ensure that the recipient of the rejection of SC goes to the person who shopped on behalf of rather than the one for whom it is created based on numerous criteria's like the role of the users or some expression or additional logic to determine the Requester ordering the cart and not the original requester.

Regards

Anirban

[Former Member]

Hi,

Thanks for your reply. Can you please let me know..where exactly we have to make changes...that will be greatful..

Thanks

Venkatesh P