Shopper goes on leave of abscence

[Former Member]

Hi,

We are running SRM 550 and have the following problem.

We have a shopper who's daily job is to create shopping carts for approval by various managers. Currently there are something like 40 carts waiting for approval and the shopper has gone on long term sick leave (actually maternity leave).

Is it possible for another shopper to pick up the carts for modification, either before approval, or following rejection by the approver so that the continuation of the business is not affected.

We have other shoppers in the same Purchase Org and Purchase Group, they can see the carts using the standard reports available to shoppers but are unable to modify them.

Anyone who has had this problem please respond.

Thanks in advance

Allen Brooks

SRM BPO

Sunderland City Council

[dean_hinson2 · Accepted solution]

Hello,

I know substitutes only work for approvers at this time. However, it would be nice if that could expand to requisitioners as well. However, we had to have another requisitioner create a duplicate shopping cart. Then, the original shopping cart is deleted when the 'absent' requisitioner returns.

That's not the answer you wanted to hear but that's what we do. I do remember that someone had written a program, can't remember if it was menetioned here or some other forum. But the program transferred shopping carts from one requisitioner to another. So, it sounds like it can be done, but we have not invested any effort in this direction.

If you do come up with a solution, please share with group.

Regards, Dean.

[samar_jose2]

Hello Allen,

You will need to have debugging authorization in the production environment to do the following.

In the CRMD_PARTNER table, the old users GUID should be replaced with the new users GUID.

Let me know if this works.

Rgds

Saj

[Former Member]

Thanks for all your responses we are investigating possible solutions

[Former Member]

Hi Brooks

that is highly impossible to approve the anothers shopping cart .

if you want to approve the shopping cart for an absencee first of all you should forward the relevant shopping cart work item into next approvers inbox.then only you should approve with out problem.

so kindly forward the workitem from previous( those who are absentee) approvers inbox to present approvers inbox.

then only the work item would be approve.

Please let me know if you have any further query. i will help out you.

BR

sss

[laurent_burtaire]

Hello Allen,

One possible solution is to update partner details for Shopping Cart concerned.

For this, use following code sample as an example to answer to your request:

[Update Partner details in a Purchase Order |https://wiki.sdn.sap.com/wiki/display/SRM/Code%20Sample%201%20-%20Update%20Partner%20details%20in%20a%20Purchase%20Order]

In your case, partner function is '00000016' with description Requester.

Regards.

Laurent.

[Former Member]

Dean,

thanks for your suggestion. Deleting and recreating the carts is a last resort as the number of carts involved is rather large and the items per cart are many.

Has anyone on this forum heard of, or have access to, a program that can change a Cart from one shopper to another?

Any other suggestions would also be welcome.

Thanks in advance

Allen Brooks

SRM BPO

Sunderland City Council

[former_member183819]

Hi Allen

see the very useful functionality which your business expects.

from our mentor PETER NOWATH contribution to our community what is team purchasing.

https://wiki.sdn.sap.com/wiki/display/SRM/Team+purchasing#Teampurchasing-Whatisteampurchasing%3F

*The function Team purchasing was added with SRM 7.0. Within Team Purchasing the team members can take over shopping carts of others and process them. Former when an employee was on vacation or left the company, nobody else (beside of the administrator) could process his SCs. Now with the Team purchasing the users can define substitutes themselves, who are able to take over their SCs. The substitution authority can be also inherited, so for example when Purchaser2 is substitute of Purchaser1, and Purchaser3 is substitute of Purchser2, then Purchaser3 can also take over the SC from Purchase*r1.

Great document and very helpful

when purchaser is abscent we have functionality called reworkload distribution concept in srm.

br

muthu