on 06-23-2009 12:10 PM
Hi!
We are using SOLMAN EHP1 (SP 19) and would like to implement the automatic distribution of Maintenance Certificate via SOLMAN.
For some of the new SAP satelite systems and system with several active hardware key we do not get the maintenance keys installed automatically with SOLMAN.
Questions:
1) Does SOLMAN have any problems/restrictions for the automatic download and distribution of the maintenance certificates when satelite systems have several licenses (temporare and permanent) or several hardware keys (one of the system before upgrade, other one after upgrade)
2) How does the whole process look like from the technical point of view?
2a) Which job update the data in SOLMAN, even when the new SAP satelite systems have been connected to SOLMAN?
2b) Which job requests the maintenance certificate from SAP Service Marketplace? (REFRESH_ADMIN_DATA_FROM_SUPPORT)
2c) Which job send the collected data with certificates from SOLMAN to satelite system?
Any helpful information will be very appreciated
>
> We are using SOLMAN EHP1 (SP 19) and would like to implement the automatic distribution of Maintenance Certificate via SOLMAN.
>
> For some of the new SAP satelite systems and system with several active hardware key we do not get the maintenance keys installed automatically with SOLMAN.
Hi Thomas,
Let me try to answer your questions.
>
> 1) Does SOLMAN have any problems/restrictions for the automatic download and distribution of the maintenance certificates when satelite systems have several licenses (temporare and permanent) or several hardware keys (one of the system before upgrade, other one after upgrade)
No, Solution Manager will request a Maintenance Certificate from SAP Global Support Backbone for each Hardware Key, which is registered at SAP (/licensekey, /system-data).
>
>
> 2) How does the whole process look like from the technical point of view?
> 2a) Which job update the data in SOLMAN, even when the new SAP satelite systems have been connected to SOLMAN?
>
> 2b) Which job requests the maintenance certificate from SAP Service Marketplace? (REFRESH_ADMIN_DATA_FROM_SUPPORT)
>
> 2c) Which job send the collected data with certificates from SOLMAN to satelite system?
2a) Job "LANDSCAPE FETCH" updates system data from managed systems (previously used term: satellite system) and stores the result in Solution Manager (transaction SMSY)
2b) Job REFRESH_ADMIN_DATA_FROM_SUPPORT is requesting and receiving Maintencance Certificates from SAP Global Support Backbone
2c) The managed system retrieves the data from Solution Manager via SDCCN (tasks: "Maintenance Package" or "Get License Data"). Solution Manager does not distribute the data to managed systems (ABAP).
Best regards,
Ruediger
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>
> Please check
> [SAP Note 1280664 - Distribution of maintenance certificates: Troubleshooting|www.service.sap.com/sap/support/notes/1280664]
> for important corrections in Managed Systems and Solution Manager
>
That Note is a lifesaver. In particular, look at slic/buffer_entries_dig_sig
In your case, the multiple hardware keys means multiple product and maintenance licenses, so you may have exceeded the buffer size.
Hi,
For automatic distribution of maintenance certificate from solman..please go thorugh below link:
Thanks
Sunny
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