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Service material couldn't carry out for Sales Order

Former Member
0 Kudos

We are facing issue in SO for part number i.e.

Customer Paid Repair for SO XYZ missing service order fixing.

Service material couldn't carry out for PN#XYZ-02900R

If i add the service material manually, cost will miss and service order number won't drop.

see attachment......

Error is : The system cannot find the serviceable material for selected item.

Please help me resolve this issue. What i have to check and update to resolve it

Vicky

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

We are facing issue in SO for part number i.e.

Customer Paid Repair for SO XYZ missing service order fixing.

Service material couldn't carry out for PN#XYZ-02900R

If i add the service material manually, cost will miss and service order number won't drop.

see attachment......

Error is : The system cannot find the serviceable material for selected item.

Please help me resolve this issue. What i have to check and update to resolve it