When i upload support package, it got hanged

[Former Member]

It is in Import proper phase running in background more than 24 hrs and dialog more than 24 hrs

it is a SLOG0926.SOL file

*******************************************************************************************************************

WARNING: TA SAPKITLOO1 not found via index, reading whole buffer

ERROR: RFC function TRINT_PROGRESS_INDICATOR error: SYSTEM_FAILURE

ERROR SAPKITLOO1 SOL I 0012 20090622132747 STSERUSER DDIC sdevp570 20090622101339

STOP MAIN IMPORT SOL I 20090622132748 DDIC sdevp570 20090622101339

ERROR: stopping on error 12 during MAIN IMPORT

STOP imp all SOL 0012 20090622132748 DDIC sdevp570 20090622101339

HALT 20090622132748

ERROR: uncaught internal error: ORA-03114: not connected to ORACLE

ERROR: EXIT(16) -> process ID is: 540740

*******************************************************************************************************************

I want a good answer plz

Edited by: AMS-System FS on Jun 23, 2009 4:15 AM

Edited by: AMS-System FS on Jun 23, 2009 4:16 AM

[Former Member]

HI,

The error ORA-3114 are related to

comunication issue. It can be caused by network problems as stated in

note 534729. Anyway it can also be caused by old kernel and old Oracle

Client issues.

So, in order to solve this issue in your system, I recommend you the

following:

1) Refer to note 534729 and check the network as per its instructions;

2) Please refer to note 19466 for kernel patch level

and update it to latest available, including DBSL part;

3) It also a possible cause, problem in Instant Client. So, please refer

to note 998004 and update it to latest available.

As I have already written, I suspect the cause is the kernel as it is in

a realy old pacth release. Anyway, I recommend you to also check the

network and update the Oracle Instant Client.

Hope this helps.

Cheers,

SH

[Former Member]

Hi,

Please chek the follwoing

1. Check for Oracle archive log files and see if the disk space is full.

2. Check oracle laert log file

3. Check if Oracle is down, try to bring it up and try again.

If you find more information from alert log file, please paste it here.

Thank You,

Praveen