Integration between Solution Manager Service Desk and Service desk external

[Former Member]

Hi,

Please...

How works integration between Solution Manager Service Desk and Service desk third-party suppliers?

Related licenses? I need one leave the Solution Manager Service Desk to each user Service Desk external?

for example:

one leave SM ==> one leave Service Desk third-party suppliers

[Former Member]

Hi,

I found the answer.

Thanks.

/people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii