No more E2E RCA and Diagnostics Administration Tab

[jochen_spieth]

Hi everybody,

we have just implemented EhP1 on our SolMan System.

The problem I am facing now, is that at first the SolMan Diagnostics application told me, I had no authorization. As a workaround I assigned sap_all to my user.

Now I can open the smd, but I only see the "diagnostics setup" tab, and no longer the "E2E Root Cause Analysis" and the "Diagnostics Administration" tabs.

Any hints would be appreciated.

Thanks and best regards,

Jochen

[Former Member · Accepted solution]

Hi Jochen,

As of EHP1 you need to access RCA using the WorkCenter.

If you have already configured workcenters, go there and you'll find a tab RCA

If you haven't configured WorkCenter, let me know and I'll tell you what to do!

Regards,

David

[jochen_spieth · Accepted solution]

Hi David,

thanks a lot.

I have the workcenter. I was just wondering why http://<solman>:<port>/smd is only displaying the setup part.

Do you know whether there is any specific role I have to assign to my E2E RCA users?

Best regards

Jochen

[Former Member · Accepted solution]

They just took it out..... probably to make us use the workcenters more often

Roles you need for RCA-users in workcenter are:

SAP_SMWORK_BASIC (always for workcenter)

SAP_SMWORK_DIAG (for RCA)

Good luck!

[Former Member · Accepted solution]

HI,

Please check the following guide User Administration Guide

(https://websmp102.sap-ag.de/~sapidb/011000358700000178012009E/RCA_User_

Adminguide_SP18.pdf)

at section 2.3.7 [SOLMAN.BI.SAPSUPPORT]: SAP Support

Please assign the necessary roles & profiles according to this guide.

Please do this also for user SOLMAN_ADMIN.

Hope this helps.

cheers,

Sh