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Login Error

I have imported business packages for CRM,ESS and MSS into my portal. I have configured 3 systems SAP_CRM,SAP_BW,SAP_R3 and all are working. But when I try to log on to the portal to access the content imported I get the following error in the iviews


Portal Runtime Error

An exception occurred while processing a request for :

iView : N/A

Component Name : N/A

Unable to lookup System 'SAP_CRM'. Please check the system object and the alias..

See the details for the exception ID in the log file

Parameter Dump


AlertSessionManagementMismatch true


Application crm_bsp_frame

ApplicationParameter appl=CRMD_BUS2000126&sap-syscmd=nocookie

ApplicationVariants DefinitionType

ClassName com.sapportals.portal.appintegrator.layer.SingleSignOnLayer



CustomerNamespace sap

DebugMode false


ExportParameters Authentication, LogonUser, RequestMethod


MandatoryParameters System

Namespace sap

NavPathUpdate false

NextLayer BSP/PSIDLayer




RequestMethod GET


System SAP_CRM

System.type lookup:com.sapportals.portal.appintegrator.lookup.SystemLookup

Technique Standard

TopLayer BSP/TopLayer

Use_CustomerExit_ParameterProvider false

UserMappingTemplate sap-user=<MappedUser>&sap-password=<MappedPassword>

Wizard.MandatoryParameters System, CustomerNamespace, Namespace, Application, Alias, PageId

Wizard.OptionalParameters ApplicationParameter


buildTree false URL * pcd:portal_content/

windowId WID1145946214646


System SAP_LocalSystem



Is this a case of configurations maybe on SSO or something. I am stuck

Former Member
Former Member replied

Hi Prince,

I suppose u havent set the permission on the SAP_CRM system.

For this open the System object in edit mode. Change the Display property to permission and then add the required Group or Users, give read access and without forget tick the End User check box.

Revert back for any help......

With regards,


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