on 06-21-2009 7:02 AM
Dear Friends,
Can we create a Return sales order (RE) with reference to Delivery (LF)?
If yes,how?
If not,why?
Regards,
Shrikant
If not,why?
No you have to always create a return order referencing the billing document only. This is due to the simple fact that it is not guaranteed that all PGId documents are invoiced and without generating an invoice, you are not suppose to create a return order.
thanks
G. Lakshmipathi
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\very helpful answer
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Return sales order can be created with reference to sales order or billing there is no copy control is available from delivery to sales order.
Sageer
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Hi there,
As per the standard process we donot refer RE with LF. 1 reason may be coz for returns order, we need to copy pricing either from OR or F2. Coz in LF pricing is not copied from OR. If you check the copy control from OR to LF in VTLA, at item level, you will not have any control for pricing type.
In most of the cases we refer returns to F2 sothat it will be easy to raise a credit memo to refund the customer. This is also because not all items in the order are delivered & invoiced (in partial delivery scenarios when all items are not confirmed)
Regards,
Sivanand
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