on 06-20-2009 12:36 PM
Hello Gurus,
I have configured Service Desk in Solution Manager.
But when a message is created or any changes made to the message i get the following error message in Action Logs
Find support team responsible, when message is created
Processing CRM_DNO_PARTNER_1 Is Started
Incorrect parameter transfer ()
Action could not be successfully executed
Please let me know if have missed any configuration. I had done configuration as suggested in
[/people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination|/people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination]
Before doing the above configuration i was getting the following error.
Processing CRM_DNO_PARTNER_1 Is Started
Error in resolution of rule 'AC13200137' for step '1'
Action could not be successfully executed
Regards
Anil Verma B
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Does anyone have any idea about this.
Regards
Anil Verma B
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