ITSMOBILE LM00 multiple login issue

[Former Member]

When I login to ITSMOBILE LM00 - I am getting an message stating that "user already logged on to client" with a OK button- when I submit OK button it takes me to "SAP Easy Access menu".

and this action is holding a http session. This happens when I have a webgui and trying to access ITSMOBILE through handhelds. We need to get an option to the users to terminate the existing sessions and continue with this instead of "user already logged on to client" with a OK button.

Please assist me in how to get that option setup in ITSMOBILE.

[former_member316351]

Hello Vasudha,

What is the Handler in SICF that you are using for the LM00 service and what is the logon class?

Edgar

[Former Member]

Hi Edgar,

I am using the following CL_HTTP_EXT_ITS in handler and I do not have any logon class defined.

Please suggest.

Thanks,

Vasudha

Edited by: Vasudha G Reddy on Jun 23, 2009 3:19 AM

[former_member316351]

Hello Vasudha,

Please check a default ITS mobile service, like ../its/test/itsmobile01. The logon class should be "CL_MOBILE_SYSTEM_LOGIN".

Edgar

[Former Member]

Edgar,

I tried using the service. It does not close all the http sessions. Additionally, users wanted a message notifying that they will be logged off from the system.

Thanks.

[former_member316351]

Hello Vasudha,

Sorry, maybe I misunderstood your issue. With the ITSmobile we do not offer a function like the ~disconnectonclose with webgui or iac services, therefore the ITSmobile sessions will only end when the timeout is reached or if the user manually clicks on the logoff button. I thought that you wanted a message when the user logs on that they already have a session, that should be available already.

Edgar

[Former Member]

Hi Vasudha,

Can you please share if you have any solution for the same.

We have the similar case.

Thanks in advance.

Regards,

Naresh.

[former_member316351]

Hello Vasudha,

What is the Handler in SICF that you are using for the LM00 service and what is the logon class?

Edgar

[Former Member]

Hi Vasudha,

how are you doing?

LM00 is part of Mobile Data Entry for Logistics.

It has a RF Queue management feature as part of the overall design.

It restricts the user to complete the tasks assigned to it.

Early termination of a task which is initiated, but not completed is then open.

So the multiple login issue which you face, is (to the best of my knowledge, and i'd be glad to learn otherwise) by design.

Could you elaborate on why you need that particular requirement? Perhaps there could be another soultion, which could involve usage restrictions, but in the end, get the same job done.

Please have a read of the overall design of the queue:

http://help.sap.com/saphelp_47x200/helpdata/en/f9/a2bfdc4766084db1d1ea94b9a1c6b3/content.htm

However i do understand that when a user times out, and the user has not picked put a task, at that point being locked out of the account is not desireable.

After a determined time period, the user can be allowed back into the queue to resume tasks.

For that see if your setup:

Recovery :

http://help.sap.com/saphelp_47x200/helpdata/en/33/a02d7409d811d3b4ad006094b9b121/content.htm

Or you could look at a user exit:

http://help.sap.com/saphelp_47x200/helpdata/en/4a/5b75387be80518e10000009b38f889/content.htm

Should you choose, we could look to build the solution to the actual problem.

with respect,

amit