Credit management in sales order.

[Former Member]

Hi Experts:

In my project, the credit check is set on sales order. We use the automatic credit check.

We face a problem like that, if the customer's credit is 0.01$ and the credit exposure is 0.00%. Then we create the sales order with amount 1000$. During we save the sales order, system will not block this order. It is not the result we want.

Do you have any solutions if we want to block this new order by credit?

Thanks & Best Regards

David Wang

[Former Member · Accepted solution]

Hi,

Go to OVA8 and select ur credit control area... then go to details, then there under checks tick mark the credit status /Block.....

Thanks,

Raja

[Former Member]

it is ok now

[Former Member]

hello, friend.

if open order and delivery values are ticked in OVA8, this should not occur. you must also set system response to block and perhaps with a warning (can be saved) or error (cannot be saved) message on how much the order was over the limit.

another control for customers with credit limit "0" is to set maximum document value to 0.01.

regards.