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Unable to lookup System object and the alias..

Hello All,

I am implementing the Business Package for CRM.

I have created the SAP_CRM and SAP_BW systems and assigned them the same aliases as mentioned in the instructions in

I have tested the connections to the WAS, as well as ITS server after configuring them from the portal system administration.

However, I get the exception.

Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A

Unable to lookup System 'SAP_CRM'. Please check the system object and the alias..

The error in the log is as follows:[impl:3]_36##0#0#Error#1#/System/Server#Plain###ApplicationIntegratorException: com.sapportals.portal.appintegrator.ApplicationIntegratorException: Unable to lookup System &\#39;SAP_CRM&\#39;.

Please check the system object and the Unable to lookup System &\#39;SAP_CRM&\#39;.

Please check the system object and the alias.

at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.getSystemLogonMethod(

at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(

at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(

at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(

at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(

Any hints recommendations for the same.

Thank You.


Former Member
Former Member replied

I went to system connection . did assign the role and user to permission and then selected the END USER PERMISSION and save it .

That solved the issue for me

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