Catalog publish issue in SRM

[Former Member]

We are running into errors when publishing catalog. Pls help !!

06/12/2009 10:02:46: updating search index of locale EN

Error in search index update; Discard existing changes

Error when deleting an index for catalog P_SYMBOL, locale EN-

Index for catalog P_SYMBOL and locale EN- does not exist

Index for catalog P_SYMBOL and locale EN- does not exist

Error when deleting TREX metadata for catalog P_SYMBOL, locale EN-

Error when creating the index for catalog P_SYMBOL and locale EN-

Error in search index update; Discard existing changes

Catalog update was terminated

*The exception occurred (program: /CCM/CL_PE_REQUEST_SERVICE====CP, include /CCM/CL_PE_REQUEST_SERVICE====CM00F, line: 89)* 06/12/2009 10:02:21: Waiting for response messages

06/15/2009 15:46:36: >>> Start: Processing of confirmation message for package 0001

Package 0001 was updated locally

06/15/2009 15:46:36: >>> End: Processing of confirmation message for package 0001

06/15/2009 15:46:36: >>> Start: Processing of confirmation message for catalog

Local publication of catalog P_SYMBOL has failed

Index for catalog P_SYMBOL and locale EN- does not exist

Error when deleting TREX metadata for catalog P_SYMBOL, locale EN-

Error when creating the index for catalog P_SYMBOL and locale EN-

Error in search index update; Discard existing changes

Catalog update was terminated

06/15/2009 15:46:36: >>> End: Processing of confirmation message for catalog

06/15/2009 15:46:36: End of catalog publication

• Total runtime of catalog publication: 05:44:15 ***

[Former Member · Accepted solution]

Hello ,

Has the TREX been installed .

Cheers,

Sid

[Former Member]

the issue is resolved

thank you

[Former Member]

Hi,

We are also facing similar sort of issue.Can you please let us know,how the issue was resolved.....

Thanks and Regards,

[jason_boggans]

Restart your TREX engine and retest the behaviour, normally we see this if some invalid or corrupted indexes still exist on the TREX engine which prevent the publication. Normally however a recycle of the trex is enough to sort this out.

Regards,

Jason

[Former Member]

already stopped and started TREX several times but still the same problem.

[jason_boggans]

Hi Jyoti,

I have your message, best for me now to look directly in your system to verify the status of the catalog and proceed with further steps. Probably best now to close this thread as the issue has been reported to the Customer Support Network now.

Regards,

Jason

[Former Member]

Hi ,

COuld you please run this report and check for any error messages.

/CCM/check_trex

1) First DEPUBLISH the catalog.

2) Publish again now.

Hope this helps.

[Former Member]

we are currently running on CCM 1.0 /webAS 6.40

Pls suggest how to run this program that you have suggest

/CCM/check_trex ??

[jason_boggans]

Hi Jyoti,

I have resolved your issue through the Customer Message opened, please close this thread also at your convenience.

Regards,

Jason