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BEx Analyzer error -2147417848 (80010108)

Good morning,

We are upgrading our GUI from 6.40 to 7.10, and with that, Analyzer 3.5 is reinstalled. When we try to open Query designer 3.5 or Analyzer 3.5, we get Run-time error -2147417848 (80010108), method logon of object _CSAPLogonConnection failed. We are unable to go any further. And advise would be greatly appreciated.

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