EP Nw2004s install fails on UME Configurator: temp license

[Former Member]

I am installing EP on AIX. During the install at the UME Configuration phase, it fails when installing temp license. Here is the error log:

WARNING 2006-04-21 11:25:55

CJSlibModule::writeWarning_impl()

Execution of the command "/usr/java14_64/bin/java -classpath /tmp/sapinst_instdi

r/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib/launcher.jar -Xmx256m com.sap.en

gine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirst

TempLicense /usr/sap/EP6/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/EP6

/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/EP6/SYS/global/security/li

b/tools/iaik_smime.jar:/usr/sap/EP6/SYS/global/security/lib/tools/iaik_ssl.jar:/

usr/sap/EP6/SYS/global/security/lib/tools/w3c_http.jar:/tmp/sapinst_instdir/NW04

S/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRA

L/AS/install/sharedlib:/oracle/client/10x_64/instantclient/ojdbc14.jar /tmp/sapi

nst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/licenseinstaller.properties" finished wi

th return code 13. Output:

java.net.SocketException: There is no process to read data written to a pipe.

at java.net.SocketOutputStream.socketWrite0(Native Method)

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:113)

at java.net.SocketOutputStream.write(SocketOutputStream.java:157)

at com.sap.engine.tools.offlinelikeyinst.MessageHeader.write(MessageHead

er.java:292)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getHwId(KeySystem

Impl.java:125)

at com.sap.security.core.server.likey.Admin.<init>(Admin.java:535)

at com.sap.engine.tools.offlinelikeyinst.Installer.<init>(Installer.java

:76)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.start(I

nstallFirstTempLicense.java:91)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.main(In

stallFirstTempLicense.java:59)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces

sorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81

)

Could not get the hardware key.

Can't install a temporary license key because the hardware key is unknown.

ERROR 2006-04-21 11:25:55

CJSlibModule::writeError_impl()

CJS-20019 Error when installing temporary license. DIAGNOSIS: External systems

are not available. SOLUTION: Check connection to DB and messaging service.

ERROR 2006-04-21 11:25:55 [iaxxgenimp.cpp:653]

showDialog()

FCO-00011 The step installTempLicense with step key |NW_Onehost|ind|ind|ind|ind

|0|0|NW_Java_OneHost|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|14|0|NW_

CI_Instance_Configure_Java|ind|ind|ind|ind|3|0|installTempLicense was executed w

ith status ERROR .

INFO 2006-04-21 11:25:59 [iaxxgenimp.cpp:700]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|in

d|ind|ind|0|0|NW_Java_OneHost|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind

|14|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|3|0|installTempLicense".

//d001k00:

[Former Member]

Hi All,

Could you got any solution from SAP for this problem. I have got the same problem on AIX 5.3/Oracle 10G.

Please post the solution, if any one has a fix.

Thanks,

Venkat

[former_member340094]

Hi,

We had a similar problem when installing a java-stack NW2004s on AIX/Oracle. It seems the port for the message server was already occupied by the OS. (port 39xx). use command netstat and lsof to check whether that port is used.

When this port is already in use the message server of the SCS instance will not start correctly. However no error is generated by the installation process, an error was reported in dev_ms.

simply choose another port (instance) for the SCVS messages server.

Ben

[Former Member]

Hi Ben,

Thanks for the reply. We have freed up the port 3901 and restarted sapinst. sapinst gone pass the step and moved on to the next step(s).

Best Regards,

Venkat

[Former Member]

Hi All,

Did any one of us get the solution from this ? I just ran into the exact problem that John Ryan had on AIX/DB2/NW04s when trying to install only a JAVA stack only system. I have raised OSS message to SAP and am waiting for response.

If you had got the solution of this, please pass it on please.

Thanks,

Mina

[Former Member]

Hi John,

I am installing stand alone java server for SRM 5.0, even i am getting the same error.Can you please let me know the solution for the error?

Thanks,

Aniket

[Former Member]

Hello All,

I am trying to install Solution Manager 40 on AIX 5.3. I am running into the same licensing error:

"Can't Install temporary License Key - System ID Unknown"

Could not get the hardware key.

java.net.SocketException: There is no process to read data written to a pipe.

Could not get the System ID (SID).

Can't Install temporary License Key because System ID Unknown

I really appreciate if you can post the answer.

Thank you,

Nikee

[Former Member]

John,

It is clear that the problem is related to;

-Could not get the hardware key.

-Can't install a temporary license key because the hardware key is unknown.

Perhaps, thru your OSS account, you can request a new/temp hardware key.

James