on 06-09-2009 10:54 AM
Hi All,
While creating / modifying / viewing the support messages, i need to add two fields :
1. severity - drop down
2. no. of users - input field
These fields need to be added Web Dynpro ABAP screen in TCode: solman_workcenter.
Please note that Prioirty and severity both need to present on screen separately.
Is there any notes available to achieve, or how do we achieve this ?
Regards,
Aditya Deshpande
Thanks a lot Markus for help.
Would take due care and an Abaper while doing it.
Regards,
Aditya Deshpande
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
That would be a modification of the standard and implies ABAP Webdynpro programming. There's no "click" solution available for that requirement.
Markus
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This would also mean enhancement of Database tables:
1. crmd_orderadm_h for maintaining number of users
2. crmd_activity_h for maintaining severity ( to keep in line with priority)
am I right ???
And
If I am required to show these field changes in TCode: crmd_order
is there any way out for that?
Thanks for quick reply
Regards,
Aditya Deshpande
The way "out" would be the modification/enhancement
Those crmd_* tables are central tables for everything happening in the Solution Manager. To enhance them, one would need to check what that implies for all the other tasks (change management etc.)
I suggest not doing that without an ABAP developer on your site.
Markus
User | Count |
---|---|
88 | |
10 | |
10 | |
9 | |
7 | |
7 | |
6 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.