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Adding new fields in SOLMAN_WORKCENTER

Former Member
0 Kudos

Hi All,

While creating / modifying / viewing the support messages, i need to add two fields :

1. severity - drop down

2. no. of users - input field

These fields need to be added Web Dynpro ABAP screen in TCode: solman_workcenter.

Please note that Prioirty and severity both need to present on screen separately.

Is there any notes available to achieve, or how do we achieve this ?

Regards,

Aditya Deshpande

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Thanks a lot Markus for help.

Would take due care and an Abaper while doing it.

Regards,

Aditya Deshpande

markus_doehr2
Active Contributor
0 Kudos

That would be a modification of the standard and implies ABAP Webdynpro programming. There's no "click" solution available for that requirement.

Markus

Former Member
0 Kudos

This would also mean enhancement of Database tables:

1. crmd_orderadm_h for maintaining number of users

2. crmd_activity_h for maintaining severity ( to keep in line with priority)

am I right ???

And

If I am required to show these field changes in TCode: crmd_order

is there any way out for that?

Thanks for quick reply

Regards,

Aditya Deshpande

markus_doehr2
Active Contributor
0 Kudos

The way "out" would be the modification/enhancement

Those crmd_* tables are central tables for everything happening in the Solution Manager. To enhance them, one would need to check what that implies for all the other tasks (change management etc.)

I suggest not doing that without an ABAP developer on your site.

Markus