on 06-08-2009 3:02 PM
Hi,
In a business if Plant Sale,Depot Sales & Export Sales r there then Return doc type,Debit memo request doc type,Credit memo request doc type I should define in the system has to be same for all business process or different.
please give me the solution
Thanks,
Siku.
Hi
If as per the business process if all sales document can serve your purpose you can use the same.
If the requirement is different for business processes then you can go for different document types.
Example for some customers the returns is same as the sold price then you can use the same pricing procedure.
But for some customers add surcharge to the sold price while returning the goods then you should have a different document type and pricing procedure.
It all depends on the client's business process styudy them carefully and understand and also come to a conclusion whether the standard will suffice or not. If not define the docuement types as per the requirement
regards
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For each and every document, you should have a different return order type.
thanks
G. Lakshmipathi
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Hi Friend,
You have to define different document types as for Debit memo and Credit memo request there will be no delivery.
And int he Return order document type if the customer wants the Defective parts to be replaced , then you have to create a different docment type and if he does not want the parts instead wants the money to be settled then you have to create the credit memo.
Those configuration settings you have to maintain in the VOV8 .
Please revert if you need further clarification
regards,
santosh
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