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show error message when Install SM7 in step 4 execute Service

Former Member

on ‎06-08-2009 9:41 AM

0 Kudos

Hi All

Show error message when Install SM7 in step 4 execute Service.

Anyone can help me fix the problem pls!

Regards

Kevin

-

Start the setup task 'Determination of SID and InstanceNumber for Diagnostics agent' ...

Information for SAPInst:

-

sid=SMD

number=98

2009.06.08 11:16:59

Task completed with status 0

INFO 2009-06-08 11:17:00.0

Execute step initSystem of component |NW_Onehost|ind|ind|ind|ind|0|0|SA_Integrated|ind|ind|ind|ind|7|0

INFO[E] 2009-06-08 11:17:00.250

FSL-02077 File system export (share) saploc does not exist.

INFO 2009-06-08 11:17:00.484

Execute step initED of component |NW_Onehost|ind|ind|ind|ind|0|0|SA_Integrated|ind|ind|ind|ind|7|0

INFO[E] 2009-06-08 11:17:00.718

FSL-02077 File system export (share) saploc does not exist.

INFO[E] 2009-06-08 11:17:05.265

FSL-01027 Account user="hk-is-000818\smdadm" does not exist.

INFO 2009-06-08 11:17:05.609

Execute step createOSUser of component |NW_Onehost|ind|ind|ind|ind|0|0|SA_Integrated|ind|ind|ind|ind|7|0

INFO[E] 2009-06-08 11:17:05.875

FSL-02077 File system export (share) saploc does not exist.

INFO[E] 2009-06-08 11:17:08.187

FSL-01027 Account user="hk-is-000818\smdadm" does not exist.

INFO[E] 2009-06-08 11:17:10.531

FSL-01027 Account user="hk-is-000818\smdadm" does not exist.

INFO[E] 2009-06-08 11:17:12.859

FSL-01027 Account user="hk-is-000818\smdadm" does not exist.

INFO[E] 2009-06-08 11:17:15.156

FSL-01027 Account user="hk-is-000818\smdadm" does not exist.

WARNING[E] 2009-06-08 11:17:20.281

FSL-01002 Unable to create account hk-is-000818\smdadm. HRESULT=0x80005009

INFO 2009-06-08 11:17:20.562

Execute step initOS400Parameters of component |NW_Onehost|ind|ind|ind|ind|0|0|SA_Integrated|ind|ind|ind|ind|7|0

INFO 2009-06-08 11:17:20.781

Execute step initING_DI of component |NW_Onehost|ind|ind|ind|ind|0|0|SA_Integrated|ind|ind|ind|ind|7|0

INFO 2009-06-08 11:17:22.312

Creating file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\summary.html.

INFO 2009-06-08 11:17:28.828

Execute step ntpatch of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|NW_Update_DLLs|ind|ind|ind|ind|3|0

INFO 2009-06-08 11:17:29.093

Node C:\WINDOWS\system32 already exists.

INFO 2009-06-08 11:17:31.0

Execute step runChecksStep of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|PrerequisiteCheckerDialogs|ind|ind|ind|ind|3|0

INFO 2009-06-08 11:17:32.390

Execute step createAccounts of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0

INFO 2009-06-08 11:17:33.171

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.203

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.250

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.281

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.328

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.375

Nothing to do. User privileges are an empty string.

INFO 2009-06-08 11:17:33.421

Nothing to do. User privileges are an empty string.

INFO[E] 2009-06-08 11:17:35.703

FSL-01027 Account user="hk-is-000818\SAPServicePAS" does not exist.

WARNING[E] 2009-06-08 11:17:40.796

FSL-01002 Unable to create account hk-is-000818\SAPServicePAS. HRESULT=0x80005009

WARNING[E] 2009-06-08 11:17:40.796

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2009-06-08 11:17:40.843

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

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Former Member
‎06-08-2009 11:13 AM
0 Kudos

Hi all

it is the last statement with the error

ERROR 2009-06-08 18:01:33.546

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

Anyone can help me about the problem?

tks

Regards

Kevin

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Former Member
‎06-09-2009 4:42 AM
0 Kudos

hi

INFO[E] 2009-06-09 11:15:06.328

FSL-01027 Account user="hk-is-000818\SAPServicePAS" does not exist.

I install SM 7.0 version But I got a error message when I installing in step 4.

WARNING[E] 2009-06-09 11:15:11.453

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2009-06-09 11:15:11.531

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

kevin

former_member185031
Active Contributor
‎06-09-2009 4:48 AM
0 Kudos

>FSL-01027 Account user="hk-is-000818\SAPServicePAS" does not exist.

It is not able to read your username. donot use any special character in your hostname

Regards,

Subhash

Former Member
‎06-09-2009 8:52 AM
0 Kudos

hi subhash

That mean I should rename the hostname ==> hk-is-000818?

regards

Kevin

former_member185031
Active Contributor
‎06-09-2009 9:29 AM
0 Kudos

Yes. That's right, and after changing the host name you have to start the fresh installation.

Regards,

Subhash

Former Member
‎06-09-2009 1:50 PM
0 Kudos

hi Subhash

tkx it work

but I got another error when install afterwards. do u know how can fix , many tkx

Kevin

WARNING 2009-06-09 20:39:02.421

Execution of the command "D:\oracle\product\10.2.0\db_1\bin\lsnrctl start LISTENER" finished with return code 1. Output:

WARNING[E] 2009-06-09 20:39:02.437

CJS-00095 Error return code. DIAGNOSIS: Return code 1 of executable D:\oracle\product\10.2.0\db_1/bin/lsnrctl indicates an error. SOLUTION: See log file lsnrctl.log for details.

WARNING[E] 2009-06-09 20:39:02.437

CJS-00095 Error return code. DIAGNOSIS: Return code 1 of executable D:\oracle\product\10.2.0\db_1/bin/lsnrctl indicates an error. SOLUTION: See log file lsnrctl.log for details.

ERROR 2009-06-09 20:39:02.468

FCO-00011 The step StartListener with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_OraDBCheck|ind|ind|ind|ind|0|0|NW_OraDBMain|ind|ind|ind|ind|0|0|NW_OraDBStd|ind|ind|ind|ind|3|0|NW_OraClient|ind|ind|ind|ind|3|0|NW_OraNetworkSrv|ind|ind|ind|ind|1|0|StartListener was executed with status ERROR .

former_member185031
Active Contributor
‎06-10-2009 6:42 AM
0 Kudos

>Execution of the command "D:\oracle\product\10.2.0\db_1\bin\lsnrctl start LISTENER" finished with >return code 1. Output:

This is wrong. How did you install Oracle and Oracle Patch. Oracle home is not correct. it should be D:\Oracle\SID\102

Regards,

Subhash

Former Member
‎06-10-2009 7:06 AM
0 Kudos

Hi Subhash

I re-install the Oracle 10g , the Oracle home Location set default location = E:\oracle\product\10.2.0\db_1

Should I change it ?

Regards,

former_member185031
Active Contributor
‎06-10-2009 7:12 AM
0 Kudos

>I re-install the Oracle 10g , the Oracle home Location set default location = E:\oracle\product\10.2.0>\db_1

That is wrong. First of all uninstall the Oracle from your system.

1. Install oracle from server.cmd do not use setup.exe

2. Install Oracle patch from setup.exe

When you execute setup.exe welcome screen will come and click on Next. there you have to select the Oracle Home, so just click on browse and it will select the current oracle home that would be D:\oracle\SID\102

then perform the installation.

Regards,

Subhash

Former Member
‎06-10-2009 8:08 AM
0 Kudos

Hi Subhash

tks

I found the file as \NT\I386\ SAPserver.cmd .I think it is same SAP.cmd , right?

And I would like know I MUST uninstall the Oracle files which installed in D:\oracle\product\10.2.0 before I install SAPserver.cmd.?

Regards,

Kevin

former_member185031
Active Contributor
‎06-10-2009 8:14 AM
0 Kudos

>I found the file as \NT\I386\ SAPserver.cmd .I think it is same SAP.cmd , right?

yes

>And I would like know I MUST uninstall the Oracle files which installed in D:\oracle\product\10.2.0 >before I install SAPserver.cmd.?

Yes. first uninstall the Oracle then install the oracle from Sapserver.cmd and then install the oracle patch

Regards,

Subhash

Former Member
‎06-10-2009 9:20 AM
0 Kudos

Hi

Tkx

Should I click all options for uninstall or partialty?

Because I found many options can be selected for uninstall, should be I uninstall all?

Regards

Kevin

former_member185031
Active Contributor
‎06-10-2009 9:26 AM
0 Kudos

Yes. Uninstall everything.

Former Member
‎06-10-2009 9:42 AM
0 Kudos

Hi

It seem cannot uninstall

I click "Deinstall Products.."

\ tick the OraDb10G_home1\

and click Remove button.

which prompt a screen as confirm deinstall the products and their dependent components,

But i return to first page after I select "YES"

regards

Kevin

former_member185031
Active Contributor
‎06-10-2009 9:49 AM
0 Kudos

May be you can take a restart of the system then you can try. But this is the way to remove the Oracle along with the patch.

Regards,

Subhash

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