Managing authorization for IC web client

[Former Member]

Where can we find autorization objects used for the IC web client ?

- I cannot find any documentation on this topic.

- There's no transaction code and by the way no SU24 definition.

- Declaring the IC WEB BSP in transaction PFCG, no object are associated to the profil.

Tanguy

[Former Member · Accepted solution]

What kind of authorization you would like to incorporate in IC Web Client?

Thanks,

Thirumala.

[Former Member · Accepted solution]

Due to our service center geographic organization we want to control acces from the country code of our custumer.

I got more information from the CRM security guide :

http://help.sap.com/saphelp_crm40sr1/helpdata/en/28/797b14a9cf4296b02742f641c18971/frameset.htm

And OSS note 675502 (No authorization for executing a PCUI BSP application)

I will test the following solution :

1- Add the shadow transaction BSP_CRMD_BUS2000116 in PFCG in order to get the BSP_APPL object

2- Add the transaction CRMD_ORDER & BP in order to control document usage from country code

[Former Member]

Hello,

I have the same question like yours. Did you find any documentation for the Webclient IC authorization. What did you do? The standard roles are empty.

[Former Member]

Hi TanGuy,

Are you checked with IC web Roles in which you are mentioned T.code(PFCG)..

SAP_CRM_CUST_INTERACT_CENTER

SAP_PCC_IC_AGENT

SAP_PCC_IC_MANAGER

Select above roles and check with "Authoriation", "User" Tabs.

Thanks

Raju

[Former Member]

We are not using SAP portal but it is a good start since it gives me the object BSP_APPL).

Thanks for your help